Today sales executives are re-evaluating selling effectiveness and acknowledging telephone sales as a cost-efficient alternative channel. Some of the reasons include:

• Global economy
• Commoditization
• Electronic procurement
• High cost of face-to-face selling
• Real world telephone time spent by outside account execs
• High resource and retention costs

At Talcott Group we provide tailored telephone sales processes based on your customer, product, and system needs. Our selling process highlights:

• Initiating calls more successfully
• Researching to uncover real VALUE
• Dealing effectively with gatekeepers
• Ensuring access to decision-makers
• Building coach relationships
• Deliver high impact presentations over the phone

	Talcott Group selling processes help clients win by: Increased revenue contribution Maintain existing customer profitability Gain access to senior level executives Superior account management; know where you are, what are next steps Delivering high impact presentations Improve customer perception of value Differentiate from competition Our SELLING PROCESSES deliver - Common language Repeatability Measurable Flexible to apply Improve communications

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